Our commitment to you

The Blue Promise

If it’s not right, it gets made right.

Hiring help for your home shouldn’t feel like a gamble. So we put our standard in writing — six things we hold to on every job, in every home, whether anyone’s watching or not. This is NorTech’s commitment to the Bay Area.

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Six promises

What we promise — every job, every home

The price you approve is the price you pay

Your pro’s price is shown before you book (by the job, unit or hour, as they set it). Any change needs your approval.

A vetted pro, every time

Every independent provider is background-checked, identity-verified, and covered by $1M in liability — their Certificate of Insurance lands in your account before every job, not just a policy on file somewhere.

Your time is respected

Confirmed arrival windows, live updates, and real communication — no all-day waiting. If your pro doesn’t arrive, you get a full refund and can book another pro.

Every job is backed

A 72-hour Satisfaction Guarantee on exterior cleaning & maintenance, a 30–90-day workmanship warranty on repairs, and a walkthrough with your provider at the end of every interior cleaning. If covered work isn’t right, your provider makes it right at no charge.

The work is documented

Before-and-after photos on every job, saved to your account — proof you can keep, share, or reference for a claim.

A real person, always

Reply to any message or give us a call — a real person answers, before, during, and after the job.

Start to finish

Where you’ll see it

  1. 1

    Before you book

    Your price is on screen first. Every pro is background-checked, ID-verified, and insured for $1M in liability.

  2. 2

    On the day

    A confirmed arrival window, live updates, and your pro’s Certificate of Insurance already in your account.

  3. 3

    After the job

    Before-and-after photos saved to your account, and a guarantee or warranty that makes covered work right at no charge.

Why it matters

The old way vs. the NorTech way

The usual experience
The Blue Promise
Quotes that change on arrival
The price you approve up front
4-hour windows and no-shows
A confirmed window, live updates, and a full refund if your pro doesn’t arrive
“Cash only,” mystery fees
Card on file — $0 hidden fees
Whoever shows up
A background-checked, $1M-insured pro
“Not my problem” after the job
Your pro makes it right at no charge
$0M
liability insured, every provider
00 hrs
satisfaction window on exterior cleaning
00–00
day workmanship warranty on repairs
$0
hidden fees — up-front, always

What Bay Area Homeowners Say

Real reviews from real Bay Area jobs

Be our first review

Repairs and installs are backed by a workmanship warranty of up to 90 days and exterior cleaning by a 72-hour guarantee. If covered work is not right, it gets made right, free. Book with confidence and tell the Bay Area how it went.

Book a Service

If covered work ever falls short of this promise, tell us and your provider puts it right at no charge. No arguments, no hidden terms. That’s the whole point of doing this differently.

The NorTech team
The Blue Promise · backed in writing

In plain English

Want the details?

The guarantee in fullExactly what is covered, for how long, and how to ask.Read more What to expectHow a booking goes from price to finished job.Read more How to prepareA short checklist so your pro can start right away.Read more

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See your price in about 60 seconds. The promise comes with every booking.

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