🎉15% OFF your first booking — applied automatically✅Background-checked, vetted independent providers🛡️Backed by a Satisfaction Guarantee📍Independent pros across Silicon Valley & the Bay Area🎉15% OFF your first booking — applied automatically✅Background-checked, vetted independent providers🛡️Backed by a Satisfaction Guarantee📍Independent pros across Silicon Valley & the Bay Area
NorTech

The NorTech promise

The Satisfaction Guarantee

Every job is backed by your independent provider’s guarantee. Cleaning & maintenance gets a 72-hour window to flag anything missed; repairs & installs are warranted for 30–90 days. Either way, if covered work isn’t right, your provider makes it right at no charge — and NorTech helps you arrange it.

Made right at no chargeNo questions, no fine printPublished publicly
Book with Confidence

What’s actually covered

Your pro stands behind the work — not the weather

Some jobs should last for months; others are spotless the moment they’re done but naturally don’t stay that way. So they’re backed two different ways — here’s exactly how.

Satisfaction Guaranteed

Cleaning & maintenance
72 hours
to report

These jobs look perfect the moment they’re finished — but the result is naturally temporary: windows re-dirty, grass grows back, leaves fall again. So your provider stands behind doing the work right, not how long it stays that way. Look it over in normal use; if something was missed or left undone, file a claim within 72 calendar hours of completion and your provider comes back to make it right — free. NorTech helps you arrange it.

Covered
  • A spot, streak, or area the pro missed
  • Part of the job left unfinished or done below standard
  • Debris, clippings, or mess left behind
Not covered
  • Natural re-soiling — glass and surfaces get dirty again on their own
  • Regrowth — grass, hedges, and weeds keep growing
  • New debris — fresh leaves, pollen, or storm mess after the visit
  • Weather after the job (e.g. rain spotting freshly-cleaned glass)
Applies to
Window CleaningSolar Panel CleaningGutter CleaningPressure WashingSoft WashingLawn Mowing & EdgingTree TrimmingMoss & Algae TreatmentLeaf & Yard Cleanup

Workmanship Warranty

Repairs & installations
30–90 days
by service

A proper repair or installation should hold up. If covered work comes apart, fails, or wasn’t installed right within its warranty window — 30, 60, or 90 days depending on the service — your provider makes it right at no charge. No arguments, no runaround.

Covered
  • Workmanship defects — the fix comes apart or fails on its own
  • Installation errors — a fixture or component installed improperly
  • Incomplete work missed at the final walkthrough
  • Finishes that don’t match as promised (paint sheen, drywall texture)
  • Doors or windows that drift out of adjustment after install
Not covered
  • Damage from misuse, modification, or accidents after completion
  • Normal wear and tear over time
  • Pre-existing conditions not disclosed at booking
  • Damage caused by others working the same area afterward
  • Work declined by the client at the final walkthrough
Windows vary by service — see the 30 / 60 / 90-day breakdown below.

Workmanship windows by service

30, 60, or 90 days — publicly disclosed

These windows cover repairs & installations. Cleaning & maintenance is covered by the 72-hour Satisfaction Guarantee above.

00
days

30-Day Warranty

  • General Handyman
  • Plumbing Repairs
  • Electrical Work
  • Smart Home Installation
  • Furniture Assembly
  • TV Mounting
  • Outdoor Lighting
  • Irrigation Repair
  • Holiday Lighting Setup
00
days

60-Day Warranty

  • Drywall Repair
  • Interior Painting
  • Carpentry
  • Move-In/Move-Out Repairs
  • Exterior Painting
  • Deck Repair
  • Fence Repair
  • Roof Repair
  • Stucco Repair
  • Siding Repair
  • Caulking & Weatherproofing
00
days

90-Day Warranty

  • Tile & Grout
  • Flooring Installation
  • Door Installation
  • Window Repair
  • Bathroom Refresh
  • Concrete Repair
  • Patio & Hardscape Repair
  • Grab Bar Installation
  • Fire Hardening

Real examples

Does it qualify?

Window cleaning. Two days later you spot a streak the cleaner missed.
Qualifies — Satisfaction Guaranteed, report within 72h and they come back.
Window cleaning. Three weeks later the windows are dirty again.
Doesn’t — glass re-soils on its own. That’s normal use.
Lawn mowing. A strip along the fence was left uncut.
Qualifies — missed work gets finished within 72h.
Lawn mowing. A week later the grass has grown back.
Doesn’t — grass keeps growing. That’s maintenance, not a defect.
Gutter cleaning. Debris was left packed in one downspout.
Qualifies — report within 72h.
Gutter cleaning. New leaves fill the gutters after the next storm.
Doesn’t — fresh debris falls on its own.
Interior painting. Paint starts peeling near the trim after two weeks.
Qualifies — the 60-day workmanship warranty covers it.
Interior painting. You scuff the wall moving a couch.
Doesn’t — accidental damage after the job.
Tile & grout. A tile works loose six weeks later on its own.
Qualifies — within the 90-day workmanship window.
Tile & grout. A dropped pan cracks a tile.
Doesn’t — accidental damage isn’t covered.

How to claim

Filing a claim takes about two minutes

  1. 1

    Open your portal

    Log in and pull up your completed booking — every job lives there.

  2. 2

    Submit with photos

    Tap “Submit Warranty Claim,” add a couple of photos and a quick note.

  3. 3

    Reviewed in 24h

    Your claim is reviewed within 24 business hours — no phone tag, no runaround.

  4. 4

    Made right — free

    Your provider makes covered work right at no charge — NorTech facilitates the claim. That’s the deal.

Submit a ClaimBook a New Job