Electrical · Property Services

Meter Base & Service Entrance Upgrade

The meter base is where utility power enters your home, and when it rusts, cracks or gets damaged by a storm, there is no safe shortcut. Replacing it is licensed work that involves the utility, the city inspector and a carefully timed shutoff. NorTech connects you with a verified licensed electrician who inspects the equipment, schedules the utility and bids the project in writing.

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When the service entrance needs attention

Signs that a meter base or service mast is failing include rust, cracks, loose or leaning masts, water getting into the enclosure, burn marks, and a utility notice. Service upgrades are also common when you add a heat pump, an EV charger or an ADU, because bigger loads may need a bigger service. An electrician checks the conductors, the weatherhead, the meter socket and the grounding to see what must change, and explains the options before the bid.

Coordinating with the utility and the city

The work cannot start without scheduling the utility to disconnect power and to reconnect it after the inspection. Many utilities have their own standards for meter heights, clearances and equipment, and the city requires a permit and an inspection. Your electrician handles applications, coordinates dates and meets inspectors on site. Expect a day or more without power, and plan for refrigerated items and any medical equipment that depends on electricity. Ask the electrician to tell you the new service size in amps, because it decides what you can safely add in the future.

Grounding, bonding and getting it right

A new service entrance is also a chance to upgrade the grounding electrodes and bonding, which protect people and equipment during faults and storms. The work often includes new conductors from the meter to the panel, a properly sealed mast through the roof and support brackets that hold up in wind. Ask the electrician to photograph each stage, including the grounding connections before they are covered, and keep the inspection sign-off with your home records.

When to book meter base & service entrance upgrade

The meter base is rusted, cracked or pulling away from the wall.
A storm or a vehicle damaged the service mast or weatherhead.
You are adding an ADU, heat pump or EV charger that needs a larger service.
The utility told you to replace the meter socket.
Water is getting into the meter enclosure.
You are upgrading the main panel and need a new service entrance.
90-Day Warranty
Backed by your provider’s warranty. If covered work fails, your provider makes it right — free.

Looking for a licensed electrician? Bigger jobs and anything that needs a permit go to a verified California C-10 contractor. See licensed electrician services.

Frequently asked

Meter Base & Service Entrance Upgrade — common questions

The utility controls the meter and the connection to its lines. Your electrician coordinates the shutoff and reconnection and arranges the inspection in between.

Often between several hours and a full day, depending on utility scheduling and the inspection. Plan for refrigerated food and medical equipment before the day.

Every service entrance is different, with variations in mast height, conductor size, utility rules and panel condition. A site visit lets the electrician write an accurate scope.

Yes, in nearly all cases. Your licensed electrician pulls it and schedules the inspection so that the utility can restore service. Your electrician submits the application and meets the inspector.

It can, if your panel and the utility allow it. Discuss planned additions such as an ADU or EV charger so the bid reflects the right size. A larger service may need a new panel too.

The electrician stands behind the installed work for 90 days, covering wiring, connections and mounting. The utility owns the meter itself, and roofing disturbed around the mast is addressed as agreed in the bid.

Didn’t find your answer? Nova, our AI assistant, is in the chat bubble in the bottom-right corner and can help anytime.

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