Home Inspections · Property Services

ADA & CASp Accessibility Audit

Accessibility rules are detailed, and a missing grab bar, a steep ramp or a counter that is too high can lead to a demand letter. A Certified Access Specialist reviews the space against state and federal standards, documents what needs to change and suggests the order in which to fix it. NorTech connects you with certified independent specialists who set their own price for the audit.

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What a CASp audit covers

A Certified Access Specialist inspects the path from the parking space to the front door and through the building, including entrances, doors, counters, restrooms, signage and elevators. They measure clear widths, slopes, reach ranges and hardware heights against current standards. Each barrier is photographed and described, with a note on the rule it relates to. The result is a thorough picture of how the space works for people with different mobility, vision and hearing needs. Ask the specialist to prioritize the report by risk and by cost, which gives you a realistic budget and timeline for correcting the barriers.

Why owners and tenants commission an audit

California law gives businesses legal advantages when a property has been inspected by a certified specialist, such as time to correct issues before a lawsuit moves forward. Landlords and tenants also use audits before signing a lease, renovating or applying for permits. A report can show good faith, guide a budget and give you a defensible record. Ask the provider how the report can be used and whether it meets what your city or lender expects. A phased plan with dates also shows good faith if a complaint arrives, because it proves you are actively improving access at the property.

Prioritizing fixes without overspending

Not every barrier is equal, and the best reports rank items by importance and difficulty. Parking, entrances and restrooms often come first, and some changes are inexpensive, such as signage, hardware or reorganizing a counter. Others, such as moving a wall or adding a ramp, need design and permits. A phased plan lets you spread costs over time while steadily reducing risk and improving access. Keep the report, the photos and the dated work log together, because they document your progress if a claim or a city review ever arrives.

When to book ada & casp accessibility audit

You received an accessibility demand letter or complaint.
You are opening, buying or leasing a commercial space.
A remodel will trigger accessibility requirements.
You manage rental housing and want to review common areas.
A city permit asks for an accessibility review.
You want a baseline report to guide a multi-year improvement plan.
30-Day Warranty
Backed by your provider’s warranty. If covered work fails, your provider makes it right — free.
Licensed contractor only

Done by a licensed contractor

This work is booked only with an independent contractor who holds the California license it requires, and whose license NorTech has checked against the state record. It is never handed to someone who is still working toward one.

Which work needs a license

Frequently asked

ADA & CASp Accessibility Audit — common questions

A Certified Access Specialist is a professional certified by the State of California to inspect buildings for compliance with accessibility standards. You can verify certification on the state’s public list.

It cannot guarantee that, but it can provide legal advantages and a documented plan. It also helps you find and fix issues before someone raises them.

Not necessarily right away. The report identifies barriers and priorities, and some fixes may be limited by feasibility or cost. A specialist can explain what is required and what is recommended.

The site visit can take a few hours for a small space and longer for large buildings. The report usually follows within a week or two. Larger buildings need more time, so share the size and number of floors when you book.

Specialists identify barriers and recommend solutions, but design and construction are typically done by an architect or contractor. They can review the plans afterward.

The 30-day workmanship warranty covers the audit as described, including factual corrections to the report. It does not guarantee that no claim will be made.

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